The hotel is beautiful and the front lobby staff were absolutely darling, kind, funny, engaging, even remembered us as we came back over the couple of days.
Tina
février 2024
I asked the room to be exceptionally clean, because it has a carpet and usually that is a dust magnet. Free bottled water upon request. And indeed it was exceptionally clean upon arrival. All the staff was very nice, specially the room service/cleaner man up on the 12th floor. Location is hands down perfect and the hotel does have the art-deco classic vibe from New York. A place with history.
David
février 2025
It was a wonderful stay! The room the hotel service and staff! Everyone were nice and welcoming . Especially Ben from the breakfast staff!!! The location was perfect we were close to everything and we had 3 subways 5min away from the hotel The room was perfect (we took a king bedroom) the design the decor everything was perfect The house keeping was wonderful! In generally everything that we asked for was answered immediately with a big smile ! The gym was a gem! clean and equipped perfectly We had towels and a bar snacks !
Arielle
janvier 2025
Appointments and decor. Very friendly staff. Extra clean and upscale. Great location. Near Times Square, Grand Central Station, restaurants, museums, metro stations. Junior suite was beautiful and fantastic for watching the Super Bowl. Heated floors in bath were very nice. Their speakeasy bar with craft cocktails is nice and fun!
Lisa
février 2025
Location was great 👍 Breakfast was decent for a quick start , couple of options on breakfast rolls to choose from. As they are pre prepared cant have changes made. They had toast with fennel seeds on them, would be better if they offered just a brown or white bread as kids wouldnt opt for a fennel seed bread, as it taste very bitter. Ben at the breakfast bar was amazing 👏 so welcoming and helpful! Staff at the reception all very helpful and kind, so were the door men. Rooms were clean 👌 Overall you would have a great stay and enjoy the city being so close to most sights in Manhattan.
Simran
avril 2025
• The staff is extremely friendly and welcoming, making our stay very pleasant. • Rooms are clean and well-maintained, featuring a classic New York style that adds to the charm. • Breakfast is good and enjoyable. • Amazing location! The hotel is in a perfect spot, within walking distance to many attractions—super convenient for exploring New York.
Viktor
février 2025
Customer service was excellent but not
Gillian
septembre 2024
The Hotel's location is excellent. The rooms are comfortable and a good size. The staff were all very helpful and friendly!
Andrea
janvier 2025
Great location and friendly staff.
Selim
mai 2024
The location was central to everything in midtown- Rockefeller Center, Bryant Park, 5th avenue shopping, theaters, Times Square and restaurants. The staff was GREAT. Carlos especially and John were so pleasant and helpful - getting us cabs, making sure we were well taken care of and just talking about family and our lives. The fellow who hosted breakfast in the morning was awesome, very friendly and helpful. The room was clean and well appointed. The convenience of breakfast was great. We liked that it wasn’t so large that the staff didn’t know you. We would definitely return.
Robert
décembre 2024